Escape Package Terms and Conditions

The promotion is run by Shoe HQ and owned by W.M Ritchie (Aust) Pty Ltd at 112-118 Dunning Avenue, Rosebery, NSW, 2018.

Who can enter?
Entry is only available to residents of Australia who are aged 18 years or older.

How to Enter:

  1. Entrants must sign up to the www.shoehq.com.au newsletter and be a subscriber at the time of the prize draw.
  2. Entrants must complete the online entry form found on the www.shoehq.com.au Competition Page and fill in all required fields.
  3. Entrants must follow the instagram account @shoehqsocial and be a follower at the time of the prize draw.
  4. The promotion starts Wednesday 9th October 2024.
  5. The promotion ends midnight Wednesday 13th November 2024
  6. The winner will be drawn Thursday 14th November 2024 at 112-118 Dunning Avenue, Rosebery, NSW, 2018.
  7. The winner will be contacted on Friday 15th November 2024.

The Prize
The prize is “Escape Package" for 2 adults which consist of and is only redeemable for the following.

  • Two return flights to Gold Coast
  • Five Nights Accommodation in a 4+ Star Hotel
  • Airport Transfers
  • $500 day spa voucher

Runner Up Prize
Winner will receive a $500 Gift Card to shop at www.shoehq.com.au 
Winner will be contacted on Wednesday 6th November 2024 by Phone or Email.

Terms and Conditions

  1. There is one Escape Package to be won over the period of the competition.
  2. The total Escape Package prize value is approximately $5,000 (AUD).
  3. The Escape Package is offered by 1000 Mile Travel Group Pty Ltd ("1000 Mile Travel Group").
  4. The Escape Package is available for use only by Australian residents over the age of 18.
  5. The Escape Package cannot be redeemed or exchanged for any other form of travel services or cash.
  6. This is a single-use Escape Package. Any unused portion of the Escape Package is forfeited and is not redeemable for cash or other forms of credit. Notification and claiming the Prize. Following the Prize draw, the winner will be notified in writing within seven days using the contact details provided by the Entrant.
  7. The winning Entrant has 48 hours from the time and date of the notification being sent to respond, provide proof of eligibility and claim the Prize. In the event the Prize is not claimed by the winning Entrant within the specified time frame, the Winner will forgo all claims to the Prize.
  8. The Escape Package is only valid for travel during off peak dates. Travel must be concluded within 6 months of competition ending on 6th May 2025.
  9. The Redemption Date for the Escape Package is 30th November 2024. The Escape Package must be booked no later than this date or the Escape Package prize is forfeited in full.
  10. The Escape Package will be deemed fully used once a qualifying booking has been made and confirmed to be available.
  11. The Escape Package will not be reinstated, refunded or replaced, even if the reservation is canceled or changed for any reason, including operational or weather-related issues.Changes or a Cancellation requested by the winner may incur charges from Airlines, Hotels or other Suppliers.
  12. The winner is responsible to pay any such charges and the Escape Package cannot be applied to any additional costs associated with changes or cancellations to the original booking requested by the winner.
  13. There is no residual value, and no credit will be issued if the booking amount is less than the Escape Package amount.
  14. The winner may add services or stay additional nights; however, the winner is responsible for any additional costs.
  15. To redeem the Escape Package, email your 1000 Mile Travel Group Agent and advise them in the email you have an Escape Package to redeem.
  16. The Escape Package is not transferable, exchangeable, replaceable or refundable for cash or credit and can only be used as specified.
  17. All taxes, fees, charges and surcharges applicable to the booking, including, without limitation, extra person, phone, parking and other charges are applicable to your reservation, and this Travel Package cannot be applied to them. These charges must be paid at the time the reservation is confirmed or to the hotel property directly and are the responsibility solely of the winner.
  18. The Escape Package cannot be applied to any costs or miscellaneous fees charged by the Hotel or Airline and incurred by the winner.
  19. Terms and conditions of this offer are as written and cannot be changed by any representation of any unauthorized person, including employees of W.M Ritchie (Aust) Pty Ltd or 1000 Miles Travel Group. The Escape Package is void where prohibited or restricted by law.
  20. If you have any questions about the Escape Package, please email hello@shoehq.com.au
  21. Proof of age and residency may be required to claim the prize and is at the discretion of Shoe HQ.
  22. Shoe HQ reserves the right to change these terms and conditions without notice and at any stage during the promotion.

If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.

Other Terms and Conditions Prize Winners must comply with all the normal terms and conditions connected with the booking through www.shoehq.com.au including, without limitation, our website Terms of Use and any terms and conditions imposed by the Accommodation Supplier.

See https://www.shoehq.com.au/pages/terms-conditions for full details.